Request a Copy of Your Driver or Vehicle Record

Free or reduced rates for employment transcripts apply in the following cases:

1. An employment transcript is issued at NO charge for any federal, state, or local governmental entities, including;

   1. Law enforcement,
   2. Attorney for the Commonwealth,
   3. An official of any federal or state court.
   4. Local government self-insurance pool.

   The government agency can request the transcript on your behalf; however, it must have an active Commercial Information Use Agreement Application (form US-532A) on file with DMV for you to receive the transcript with no charge.

2. An employment transcript is issued at NO charge if you have applied to be a volunteer with (or are a member of) one of the following organizations. Written evidence that you are an applicant (or member) of the organization is required.

   1. Volunteer fire company or rescue squad. Written evidence that the fire company/rescue squad needs the transcript to establish your qualifications to operate their fire/rescue equipment is also required.
   2. Court-appointed special advocate program. Written evidence that you have applied to be a volunteer with a court-appointed special advocate program is required.

   The organization can request the transcript on your behalf; however, it must have an active Commercial Information Use Agreement Application (form US-532A) on file with DMV for you to receive the transcript at no cost.

3. An employment transcript is issued at a reduced fee if you have applied to be a volunteer with (or are a member of) one of the organizations listed below. You will also be required to have written evidence that you are an applicant (or member) of the organization. The organization can request the transcript on your behalf; however, it must have an active Commercial Information Use Agreement Application (form US-532A) on file with DMV for you to receive the transcript at the reduced fee.
   1. Virginia affiliate of Big Brothers/Big Sisters of America
   2. Virginia affiliate of Compeer
   3. A volunteer vehicle operator with a Virginia chapter of the American Red Cross
   4. A volunteer vehicle operator with a Virginia chapter of the Civil Air Patrol
   5. A volunteer vehicle operator with Faith in Action

Transportation Network Companies (TNCs) now have two fee options from which to choose when applying for a Certificate of Fitness to operate in Virginia. One option requires the TNC to pay a $20 surcharge on each driver transcript requested from DMV. Normal driver transcript fees apply depending on the service outlet used. TNCs that wish to participate in other monitoring programs may do so at their own discretion.

Virginia law requires DMV to actively monitor the driving records of:

• public school bus drivers
• public and private school driver education instructors
• commercial driving school instructors

If you are a driver in any of these categories and your driver's license is suspended, revoked or disqualified OR 

if you are convicted of driving while intoxicated or reckless driving:

DMV will provide a copy of your driving record to the local school division, private school or licensing authority that employs you. In addition, if you are a driving instructor and you accumulate more than 6 demerit points, DMV will notify your employer.

DMV’s Driver Alert program is a voluntary program to monitor the driving records of individuals employed by participating public and private transportation companies and other organizations employing large numbers of drivers. For more information, refer to Driver Alert - Volunteer Driving Record Monitoring Program.

DMV offers “Travel Emergency Photo Verification” Monday through Friday, 8:15 a.m. to 5:00 p.m.

If you have lost your Virginia ID card or your Virginia Driver’s License while traveling and need an emergency photo verification for travel purposes, you may call our customer care center at 804-497-7100 to have it securely emailed to you for a fee of $9. The Travel Emergency Photo verification will include your current ID photo, customer number and name, as well as a certification from the Department of Motor Vehicles Commissioner.

This service should ONLY be used if you are unable to request a replacement online or by visiting a customer service center. DMV cannot guarantee that the photo verification will be accepted by travel authorities and proof of identify.