RICHMOND - Take the stress out of fitting DMV into your busy schedule. DMV already offers convenient appointments so you can schedule your visit and skip the check-in line when you arrive. But if you’d like to walk-in for service, the DMV is pleased to now allow you to reserve your spot for same-day service, and we'll save your place in line until you arrive.
This exciting new service option gives customers the ability to put themselves into the service queue and receive their ticket number without waiting in a physical line. It also allows you to plan your DMV visit without locking you into a specific time slot.
"We continue to expand our service options to make DMV quick and easy for everyone," said Acting DMV Commissioner Linda Ford. "Now, you can reserve your spot in line at your local DMV before ever leaving the house. Just scan the code or text the number to hold your place before you get to the office."
To save your spot for same day service, visit our Locations webpage and find your local office through a zip code search or the drop down menu on the right. When the pop-up appears on the map, click the location link to go to your local office's webpage. Scan the QR code or text the code to 89247, and follow the prompts. Each office has a unique code, so be sure to scan or text the code for the office you will visit.
Once you arrive at the DMV office, text "I am here" to activate your reservation, so you can be called for service. Customers who checked in online must be present in the office by 4:30 p.m. on the day they reserved a spot in order to be served.
Forgot to reserve your spot? Don't worry! You can still scan the QR code in our lobby when you arrive and get in line for service. Just follow the prompts and you'll receive your ticket number via text message to your phone.