DMV Service Usage

On a monthly basis, the Virginia Department of Motor Vehicles (DMV) tracks service option usage for driver's license and vehicle registration renewals, two of the agency's highest volume transactions. Tracking service option usage helps DMV identify trends, opportunities for promotion and potential service enhancements.

DMV Service Options

• Full Service
• Preferred Services
  • Mail
  • Internet
  • Automated telephone (IVR)
  • DMV Select (contractual partners including private and public entities that conduct vehicle-related transactions only)

Service Usage Reports